Safety Centre

A dating app should feel safe by default

Here is exactly what Popin does to protect you — no vague promises.

Photos are screened automatically

Every profile photo and every image sent in a chat is automatically checked before it can be published or sent. Explicit content is rejected automatically.

Photo verification

You can verify your profile photo in-app using a live face-detection check, so members can see who is verified before they engage.

Report and Block, one tap

Report anyone from their profile or your chat. Blocking removes them immediately and permanently — they cannot message you or find you again.

External links are blocked

Links cannot be sent in chats or pasted into bios. This is deliberate: it removes the most common route for scams and off-platform harassment.

Fakes are harder to run

Popin checks app and device integrity to reduce the fake-account volume that plagues dating apps. Suspicious installs are flagged before they reach other members.

18+ only

Popin is for adults aged 18 and over. We ask for your date of birth at sign-up and act on accounts that misrepresent their age.

Moderation

What happens when you report someone

Reporting is not a suggestion box. Here is the actual process.

You report

Tap Report on a profile or in a chat thread and choose the reason. Block them at the same time if you want them gone immediately.

We review

Reports go to a human moderation queue, alongside the automated screening result and the account's history. Accounts with repeat reports are prioritised.

We act

Depending on what we find, the account is warned, its photos or messages are restricted, or it is banned for a period or permanently. We aim to action reports within 24 hours.

Community guidelines

Four rules that keep Popin worth using

1

Respect boundaries

Everyone has a different comfort level. A no is a no — do not push, and do not keep messaging after being blocked.

2

Keep it personal

Popin is for meeting people. It is not a place to advertise a business, drive traffic somewhere else, or recruit.

3

Protect your details

Do not post phone numbers, financial details, addresses or other members' private information anywhere on your profile.

4

No harassment

Hate speech, threats, sexual harassment, non-consensual content and violence get you removed without warning.

Meeting someone in person? Pick a public place, tell a friend where you are going and when you expect to be back, and keep your own transport home. A connection feeling right online does not guarantee anything in person. Trust your own judgement and leave whenever you want to.
Your data

Delete your account yourself

You should never have to email a company to make them forget you. On Popin, account deletion is a first-class feature, not a support ticket.

  • Delete in-app, no email required
  • All traffic is encrypted in transit
  • We do not sell your personal data
  • Disappearing messages available per conversation
  • Blocked members can never contact you
  • Minimum data collected to run the service

Something not right? Tell us

Reports are reviewed by people, and we act on them.

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